Proprietary Conversion
Two Windows-only apps, manual setup, and a 60-minute wait — for every single request.
Client Requests Audio
In person / emailA law firm or member of the public requests a copy of court audio from a specific proceeding.
Client is Not on Windows
macOS / iOS / AndroidThe proprietary format requires Windows-only software to play. Mac and mobile users cannot open the file at all.
Staff Launches Proprietary Editor
App #1Staff opens the first of two required Windows-only applications. Each requires manual configuration before any work can begin.
Staff Launches Proprietary Player
App #2A second application is required just to locate and preview the encrypted audio files. Both apps must run simultaneously.
Staff Selects Audio & Timeframe
Manual selectionStaff manually identifies and marks the relevant audio segments across potentially dozens of 5-minute encrypted chunks.
Staff Configures Options in Editor
Cross-app setupExport settings must be manually configured in the Editor — separate from where the file was selected. Easy to misconfigure.
Wait 60+ Minutes for Conversion
60–90 minThe conversion runs for over an hour of active staff time. The machine is locked — no other tasks possible.
Client Returns Later for Handoff
Second trip requiredClient must physically return to the courthouse to collect the file. Same-day handoff is rarely possible.
Custom Audio Converter
One Flutter app, a folder selection, and a single click. Standard .mp3 or .wav — any device.
Client Requests Audio
Same starting pointThe request comes in the same way — in person or by email. Everything after this is different.
Client is Not on Windows
No longer a problemThe output is standard .mp3 or .wav. The client's operating system is irrelevant — any device plays it.
Staff Launches Audio Converter
1 app onlyA single custom Flutter application replaces both proprietary tools. Cross-platform, no licence required.
Staff Selects Folder Containing Audio
~30 secondsOne folder picker replaces the manual selection of dozens of individual encrypted chunks across two apps.
Staff Clicks "Convert"
One buttonFFmpeg decrypts, concatenates, and converts all audio chunks simultaneously in the background. Staff walks away.
Wait ~15 Minutes
75% fasterThe app handles decryption and concatenation in parallel. Staff are free to work on other tasks while it runs.
Client Gets Audio — No Return Trip
Same-day handoffA single consolidated .mp3 or .wav file is ready while the client is still in the building. No second visit. No follow-up call.